Ok seriously people. We LOVE when you call with anything to say. Abuse, praise, requests.... we take it all! But it's really difficult to understand you when your phone is a piece of s***. It's 2009... UPGRADE! I'm not trying to sell you anything.... but don't get mad at the other person on the other end of the phone when they can't understand you cause you're truckin down 81 with the windows down and your Nokia from 1999 has like one bar of reception. Seriously... that is not a constructive way to convey your message. You'd be better off pulling over and seding out a carrier pigeon. So here's some tips to avoid frustration and have a plesant dialing experience.
- Check Reception: most places are good in NEPA but others (like the "Rock Cut" for example) will drop your call and you'll be screaming into dead air like a psych patient.
- Roll up the windows: wind + cell phone= can't understand WTF you say
- Turn DOWN the radio: odd but yes! We know what we are playing, we have trouble making out what your saying as you scream over the music. Turn it down, make the call, end call, turn it back up!
- Listen: yes, you are a listener... that means LISTEN to the person on the other end of the phone. We are trained professionals who know what questions to ask you to get the maximum quality out of what you have to convey.
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